Frequently Asked Questions
Everything you need to know about getting your best night's sleep with PandaZzz.
How long does shipping take for PandaZzz products?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for mattresses and bedding?
We offer a 100-night sleep trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 100 days of delivery, provided it is in good condition.
Are PandaZzz materials eco-friendly and safe?
Yes, all our foams are CertiPUR-US® certified, meaning they are made without ozone depleters, heavy metals, or formaldehyde, ensuring a safe environment for your home.
Do you offer a warranty on your furniture and mattresses?
Absolutely. Our mattresses come with a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure long-lasting comfort.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you pay over time.
How do I clean and maintain my PandaZzz bedding?
Most of our covers are removable and machine washable. We recommend washing in cold water on a gentle cycle and air drying to preserve the fabric's softness and longevity.